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faq

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Frequent Questions

How do I subscribe to this IPTV service?

Open the homepage to view packages and prices.
Choose your service and you can pay by Visa, Mastercard, Paypal
We will deliver your order manually within 5 minutes to 1 hours. or you can order directly via WhatsApp Chat

How is my IPTV subscription delivered?

We usually process orders manually (for security purposes), so please be patient after payment.
Your subscription details will be sent to the email address you mentioned in the payment form. and WhatsApp chat if you provide it 
Delivery of your subscription usually takes up to 5 minutes to 1hours. but If you have not received your order after 12 hours, please contact us and check your inbox/spam first.

Can I test the service before ordering?

Yes, you can request a free 12-hour test first, then check the quality and playlist. just contact us

Payment Methods

We accept Visa/MasterCard and Paypal

What kind of devices do you support?

We support a variety of devices such as Firestick, Android smartphones, Android boxes, Android tablets, PCs, Smart TVs, iPhones, iPads and Apple TVs.

Multi-room connection

You can get a multi-room account to play the service on 2 devices/IP at the same time.
For example, you can purchase the service for you and your friends at a lower price. Or play the service on your smartphone and your smart TV in your living room separately.

Sometimes when I watch a movie it keeps buffering?

Sometimes you may experience buffering due to low internet speed and high internet traffic. If you encounter buffering, press “pause” for 10-15 seconds and resume, most of the time this will eliminate the need for buffering.

Can I change the M3U format to Mag Service?

Yes, you can always request support to change your line between MAG and M3U.

 

Does my subscription take effect immediately after I pay?

The subscription becomes effective from the moment you receive the activation message in your email.
Example.
Haley signed up for a 3-month subscription at 11:55pm on February 17 and received her activation credentials at 00:10am on February 18. Haley’s subscription will be available for the next 3 months starting at 00:10 am on February 18.

Why have not receive My Subscription Code?

We will provide Subscription code immediately, once you have finished order payment . Pls contact us by email or chat with online staff.

Contact us

by Whatsapp
+1 (914) 269-4813

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